Clean + Safe
All the measures we're taking to keep our hotels clean and safe
Dunston Hall is proud to be accredited by Shield Safety Group, providing all our staff, customers and suppliers with the confidence that our hotel has been fully assessed and is safe to trade. As part of this accreditation, you can view our completed risk assessment here.
To find out more about Shield Safety Group, please visit shieldsafety.co.uk.
Our hotel teams are receiving ongoing training and regular updates regarding best practice to ensure your safety as well as that of our staff.
The following measures are in place throughout our hotel, facilities and grounds.
Please observe the current social distancing guidelines
Please observe the current guidelines on wearing face coverings in public areas
You will notice increased cleaning throughout your visit with particular attention to key touch points in the bedrooms
HAND SANITATION STATIONS
Stations are available throughout the hotel and all guest areas
All staff are being temperature checked at the beginning of each shift and this is available for guests as required
We will be offering table service only in our restaurants, bars and terraces serving food / beverages. These will all close at 10pm
RULE OF 6
Maximum number of 6 people in England and 8 from 2 families in Scotland
MINIMAL FOOD HANDLING
The main items used and methods of preparation require the minimal handling
We would prefer payment by credit or debit card
PROTECTIVE RECEPTION SCREENS
Perspex screens are present at reception
All ‘Clean + Safe’ measures in place are subject to change, in line with updated guidance.